- Program Manager / Sr. Project Manager

As a Senior Digital Project Manager at Sally Beauty, was able to successfully complete large-scale, high-profile digital projects. This role involves supporting the expansion and enhancement of the company's Project Management Office (PMO), integrating forward-thinking AI applications into the Project Development Life Cycle (PDLC), and partnering with leadership to leverage advanced project management tools and methods. These initiatives not only ensure effective project and program execution but also helped to fortify Sally Beauty's market leadership as a premier distributor and retailer of professional beauty products.

- Program Manager / Sr. Project Manager

As a Program Manager and Sr. Project Manager, successfully led cross-functional teams in delivering Payment Platform Modernization projects. The program included creating POS APIs to facilitate secure customer authentication and payment authorization while improving the PPM team's project management processes. Despite the tight deadlines, the team delivered the project within budget, meeting the required quality standards by working efficiently and utilizing a hybrid approach of Waterfall and Agile for timely and efficient project delivery. Managed the challenging collaboration of cross-functional global teams across more than half a dozen countries and time zones, resulting in seamless project execution. The projects contributed to the organization's overall success, showcasing the ability to leverage the team’s skills and experience.

- eCommerce Strategic Program Manager - PMO

As Strategic Program Manager, responsible for eCommerce Program for the entire enterprise and across multiple towers, including Marketing and Sales, Supply Chain, Data Management, Customer Assortment, and Customer Acquisition and Experience. Responsible for working with department leads to ensure projects are strategically aligned with the company's vision. Successfully worked with the PMO team to continuously improve PMO processes.

- Senior Project Manager - PMO

As Senior Project Manager, responsible for the overall planning, management, and execution of complex enterprise-wide projects. Projects included, but were not limited to, EDI, Enterprise Tests Automation, and PMO Tool Implementations.

- Senior Digital Project Manager

Manage the delivery of digital technologies and services that support marketing, communications, and third-party vendors. Manage processes and activities that ensure digital assets' compliance and security, including actions such as security scans and issue remediation, web application firewall implementation, encryption, and adherence to all applicable laws. Managed the lifecycle for digital properties, including overseeing the property's creation, initial registration in the digital inventory, tracking activity for the property, and the retirement of the asset. Works with global teams to provide market leadership and adherence to enterprise-wide projects. Support and Manage digital services such as Google Analytics, BrightEdge, SimilarWeb, and BazaarVoice.

- Executive Consultant - eCommerce/ eBusiness/ Social Media

Develop Web Sites for several Non-Profit Organizations from conception to completion. This includes leveraging the latest Web Technologies and Social Media tools to support the team’s goals. Champion of Social Media, Responsive, and Web 2.0 technologies. Spearheaded marketing efforts to leverage opportunities to reach customers via Social Networking sites such as Twitter, Facebook, Pinterest, and LinkedIn.

- Senior Project Manager / Program Manager / Customer Advocate - Marketing

Led the development of Moni’s PMO. This includes the PDLC, Roles and Responsibilities, and Job Titles. As a Program Manager, overseeing the development, implementation, and application of the tools and systems to effectively and efficiently manage projects. Senior Customer Advocate responsible for supporting and addressing the needs of Moni’s Marketing department and currently working with senior-level management, including the CIO, CMO, and CPO, to develop and implement the Intranet site. Led the implementation of an enterprise-wide IVR system.

Board Director

Led the development of a five-year strategic plan resulting in the Pearson Farms community to a Five Star Gold Standard designation held by only 5 percent of the HOAs in Frisco, Texas (one of the fastest-growing cities in the US). Had various roles as a board member, including Vice President and President.

- Program / Sr. Project Manager - contractor, 2010 - 2014

Successfully Manage Enterprise-wide, highly complex Security, Infrastructure, and Network Programs.

- Program / Project Manager, 2005 - 2009

Managed enterprise-level projects, including Web Development, Infrastructure, Security, and eCommerce. Managed up to 20 projects simultaneously, completing over 60 projects on time and within budget.

- Senior Web Hosting Program Manager , 2001 - 2005

Managed multiple projects and websites successfully. Planned the implementation and management of a wide range of technologies that provide support services for enterprise-wide corporate internet websites.

- Project / Producer / Solution Manager , 1999 to 2001

Effectively and successfully managed projects specializing in e-commerce web design, development, and strategic planning. As Project Manager, worked with e-business Principals to develop the overall contract negotiations, business agreements, proposals, and statements of work—managed teams working in Windows NT and Unix client/server environments.